The Office of the University Ombuds offers a safe place where community members may discuss problems or issues within the University. The Ombuds treats all inquiries as confidential, as described in our Ethical Principles. We assist visitors in several ways:

• Provide a welcoming environment to listen to visitor concerns
• Provide information on University policies and practices
• Provide information on how to make the University aware of a particular problem
• Discuss and assist the visitor in evaluating available options
• Refer the visitor to the proper authority to resolve the situation
• Facilitate constructive dialogue
• While maintaining confidentiality, provide feedback to the administration (or others in authority) when a systemic issue or trend occurs

The Ombuds assists visitors in a variety of ways consistent with our mission. The Ombuds does not take a side in disputes. Overall, the Ombuds is an advocate for dignity, fairness, and equity.

For more information, see our FAQ, Charter, Ethical Principles, Facilitated Conversation Guidelines, and Annual Reports.

The Office of the University Ombuds is available to students, faculty and staff affiliated with all units of Cornell University, excluding Weill Cornell Medicine.